Frequently Asked Questions

About the Challenge Walk MS

What is Challenge Walk MS?

Challenge Walk MS is the greatest walk you will ever take: three days, 50 miles for a world free of MS! Set in beautiful Door County, Wisconsin, the event is a fully-supported walk that pushes you to exceed what you think are your limits, physically and philanthropically. A life-changing experience, Challenge Walk MS supports the National Multiple Sclerosis Society’s mission of mobilizing people and resources to drive research for a cure and to address the challenges of everyone affected by MS including more than 10,000 children, women and men diagnosed in Wisconsin. Note: A 30-mile three-day option is also available.

Challenge Walk MS takes place the third weekend in September in Door County, Wisconsin, a location Money magazine has called one of the Top 10 vacation destinations in North America. The walk route meanders through tranquil wooded roadways and scenic shorefronts. For more information about Door County, visit http://www.doorcounty.com/.  


Who do I make checks payable to?

Please make all checks payable to the National Multiple Sclerosis Society.  


What do I do with cash and checks I receive as donations?

Donations can be mailed to the National MS Society-Wisconsin Chapter
Attn: Challenge Walk MS
1120 James Drive, Suite A
Hartland, WI 53029.
The donations mailed into our office will be entered into your online account. Please include your name and the event in the memo field or in a separate note included with the donations. All walkers must turn in at least $1,500 in donations by August 20 in order to walk.


How old do I have to be to participate?

Walkers must be 12 years or older in order to participate in Challenge Walk MS. Parents must still walk in the event with their child age 12-17 at all times. No children under the age of 12 are permitted to walk. All participants under age 18 must have a signed and notarized waiver completed.


If I am in a scooter or wheelchair, can I still participate in Challenge Walk MS?

Absolutely! The route and Alpine Resort are fully accessible.


Where do I sleep?

Walkers and Super Crew receive complimentary overnight accommodations on Friday, September 19 and Saturday, September 20 at Alpine Resort and Golf. Rooms at the Alpine Resort and Golf can be reserved for Thursday evening, as well. Secure special Challenge Walk MS rates and information by calling the Wisconsin Chapter at 800-242-3358.


How much does it cost to register for Challenge Walk MS?

The registration fee for Walkers and Super Crew is $125, and includes a commitment to secure a minimum of $1,500 in donations. Register online or call 262-369-4400 or 800-242-3358. Registration fees and all donations are non-refundable and non-transferable.


What kind of support does the National MS Society offer to Challenge Walk MS?

This Challenge Walk MS website features helpful fundraising and training tips. Conference calls are held for registered participants and updates are emailed regularly. Along the route, walkers can expect to find fully-stocked rest stops every three to four miles. The rest stops provide fruit, snacks, water, restrooms and more. Support vehicles, also known as SAGs (Support And Gear), constantly patrol the route and can provide rides to the next rest stop or finish line location. A professionally-trained mobile medical team also patrols the route.


What if I can't collect my pledges?

When you participate in Challenge Walk MS, you are making a commitment to fulfill the $1,500 pledge minimum. We count on each and every dollar to support MS research and to provide and services for people living with MS. If you are finding it difficult to collect your pledges, please call us. We can provide you with some fundraising ideas. If you have not turned in the minimum pledge by the start of the event, the Wisconsin Chapter will discuss payment options, including charging the balance onto a credit card, using the Promise to Pay form.


Where will my donation go?

The donations from Challenge Walk MS drive cutting-edge MS research and support vital programs and services for people living with MS. 


What happens if it rains?

Challenge Walk MS will take place rain or shine … so be prepared for whatever Mother Nature brings!


If I have family and friends who want to support Challenge Walk MS but don’t want to walk, are there opportunities for them to participate in the event?

Absolutely! Encourage your family and friends to sign up to be Super Crew or Crew members. Crew members, for instance, are the backbone of Challenge Walk MS. They drive vehicles, run rest stops, deliver luggage and more. For more information about Super Crew, Crew and other volunteer positions at Challenge Walk MS, contact the Wisconsin Chapter at 800-242-3358. Those who can't be there are welcome to send a letter of inspiration to the Wisconsin Chapter and we will deliver it to you during the weekend.


I can't cheer on my walker at the walk. What can I do?

Give your walker or volunteer a Letter of Inspiration to cheer them on during the weekend. Chapter staff will deliver them for you. Complete the online version or mail your note or card to the Wisconsin Chapter office at 1120 James Drive, Suite A, Hartland, WI 53029.

General Event Questions

What if I forgot my Username and Password?

Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact (Chapter contact).


How do I change my Username and Password?

First, log in to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

About My Challenge Walk MS Participant Center

What is a personal page?

A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Walk Center. You will be able to customize images, text and the style/color layout of the page.


By default I have a personal page, do I have to change it?

Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.


How do I change my personal fundraising goal?

First, you will need to log in to your Challenge Walk MS Center. On the bottom right side of the home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.


How do I change my team name, team division or team goal?

Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her walk center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.


How can I see who has donated to me?

Log in to the site using your Username and Password. Go to your Walk Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.


How can I see who is on my team?

Log in to the site using your Username and Password. Go to your Walk Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.


What is a team message?

Simply go to your Challenge Walk MS Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.


What is the difference between making my personal page private or public?

By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.


How do I create a shortcut URL for my personal page?

In your Participant Center, go to the Personal Page tab. Click on Edit to edit your page. Where it says "Personal Page URL and Settings", enter a shortcut. The resulting shortcut URL will be http://main.nationalmssociety.org/goto/xxx, where xxx is the shortcut you choose. Click the Save button when done.